Refunds & Returns
We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase/online order number.
Either we will send your replacement item(s) or a credit for our online store will be given.
We will pay for the courier fees for 1x return or exchange, within the main urban
areas.
If you live in outer lying courier areas, all exchange and returns will be for
your account.
Sale items returns will also be for your courier costs.
Refunds will only be paid into the exact same bank account details as used for your payment.
Strictly no cash refunds.
Strictly no refunds from items bought at markets.
Exchanges are subject to stock availability.
Damages and issues
Our garments are quality checked several times during the production process, however, being a handmade item, on a rare occasion there might be a defective
or damaged garment or if you receive the wrong item, please email us so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you
know if the refund was approved or not. If approved, you’ll be automatically
refunded on your original payment method within 10 business days. Please
If more than 15 business days have passed since we’ve approved your return,
please contact us.
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